Only an estate owner, or a verified representative acting on the estate owner's authority, may request deletion of estate-linked data. Deletion requests may be submitted through the GateSide dashboard or by contacting GateSide at hello@gateside.pro. GateSide may require verification of authority before processing an estate-wide deletion request.
Once GateSide accepts an estate deletion request, the estate enters a 7-day pending deletion period. The estate owner may cancel the request during that period. If the request is not cancelled within 7 days, GateSide will proceed with deletion.
Estate deletion may disable or permanently remove estate-linked party, guard, visitor, pass, credential, service charge, support, announcement, upload, audit, gate activity, device, and operational records. This may affect access verification, party accounts, guard workflows, billing visibility, credentials, reports, and estate history.
Estate owners are responsible for requesting any supported data export they need before deletion is completed. Data exports are not automatic and must be requested through the dashboard or by email before the deletion is completed. Once deletion is completed, GateSide may not be able to recover the deleted estate data.
GateSide may retain limited records where necessary for legal obligations, security investigations, fraud prevention, dispute resolution, payment reconciliation, accounting, tax, enforcement of these terms, regulatory compliance, backup management, or protection of GateSide, estates, parties, visitors, or the public.
Deleted records may remain in encrypted backups for up to 7 days until overwritten or expired through ordinary backup processes. GateSide may also take reasonable steps to notify relevant service providers or subprocessors of deletion where applicable, subject to their own retention and legal obligations.